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Medical Records Quality Review Specialist

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ScanSTAT Technologies


ScanSTAT Technologies is currently seeking qualified candidates for our Medical Records QA Specialist position at a local healthcare facility in Alpharetta, GA. This position is part-time or full-time position; 20 - 40 hours per week. ; day shift.5 days a week Monday - Friday 8:00 A.M. - 5:00 P.M.This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service.Associate must at all times safeguard and protect the patients right to privacy by ensuring that only authorized individuals to have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.Essential Duties and Responsibilities:Completes release of information requests including retrieving patients medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.Date stamps all requests and highlights pertinent data to facilitate processing.Validates requests and authorizations for release of medical information according to established procedures.Performs quality checks on all work to assure the accuracy of the release, confidentiality, and proper invoicing.Maintain equipment in excellent operating condition (inside and out) and troubleshoot equipment issues with assistance from the Help Desk department.Provides excellent customer service by being attentive and respectful; ensures understanding of customer request and follows-through as promised, and being proactive in identifying client concerns, or problems.May receive incoming requests including opening mail, assisting walk-ins and telephone inquiries, and retrieving facsimile inquiries, depending on the needs of the client.Maintains a neat, clean, and professional personal appearance and observes the dress code established.Maintains a clean and orderly work area, ensures that records and files are properly stored before leaving the area, ensures adequate supplies to meet customer requests.Maintains working knowledge of the existing state laws and fee structureWorks within scope of position and direction; willingly accept assignments and available to take on additional facilities or help out during backlogsCarries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.Maintains confidentiality, security, and standards of ethics with all information.Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.Desired Minimum QualificationsPrior experience in a medical office or medical records departmentMust have strong computer software experience & general working knowledge of Microsoft Word and Excel requiredExcellent organizational skills a mustMust be able to type 50 wpmMust be able to use fax, copier, microfilm machineMust be willing to learn new equipment and processes quickly.Must be self-motivated, a team playerMust have proven customer satisfaction skillsMust be able to multi-task

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